Description

Trauma-Informed Record Keeping: Beginner Level

This introductory session explores how the words we write can shape a person’s story — not just today, but long into the future.

Records are more than paperwork. They can protect dignity, provide clarity and build trust, but they can also unintentionally cause harm when language, assumptions or judgements become part of the written record.

Through a trauma-informed lens, you’ll explore the purpose and responsibility of record keeping, consider how language influences meaning, and practise recognising and rewriting statements in ways that maintain accuracy while protecting dignity and context. You’ll also consider how curiosity and greater awareness of tone, bias and assumptions can support more respectful record keeping.

This is a one-hour, self-paced session. You can complete it at your own speed, pausing whenever you need to reflect or rest.

By the end of this session, you will be able to:

• Understand the role and responsibility of trauma-informed recording.
• Recognise harmful or judgemental language and its impact.
• Describe behaviour without labelling identity or intention.
• Write records that are accurate, neutral, compassionate, and respectful.
• Identify one practical change to strengthen trauma-informed record keeping in your role.

Completion Time: Approximately 1 hour